Delete your
Dayposter data.
Close your account from its setup link or by email. We delete live account data within 7 days of a verified request, with the billing and restricted-backup exceptions below. There is no fee.
How to request deletion.
- Open your Dayposter setup link from your account email. On the account page, choose Delete account, review what will be removed, and type DELETE to confirm.
- Or email hello@dayposter.com with the subject “Delete my account,” preferably from your account email. A person handles emailed requests and may verify ownership. This option is also available to demo visitors and anyone whose data we hold.
- Posting stops first. A confirmed online request stops the studio immediately; an emailed request stops it when verified and processed. A story already being delivered may finish.
- We cancel the subscription and remove the publishing connection before erasing the account. Provider failures are retried and escalated while posting stays stopped.
- Within 7 days, we delete your live account data and email a confirmation. Your previous setup links no longer work.
Demo drafts and images expire automatically 7 days after their last change. Demo activity records expire after 30 days. Email us if you want your identifiable demo data removed sooner; include the website or booking link you entered so we can locate it safely.
What is removed.
- Publishing access: your studio profile and associated social connections at Upload-Post. We do not delete your Instagram account.
- Dayposter account: studio and contact details, booking link, brand and design settings, uploaded studio and teacher photos, schedule snapshots, story images, delivery history, and account events.
- Linked demo work: the private draft copied into your account, its images, and its design-assistant request records.
- Optional mailing list: your email address and consent details are removed when account deletion is requested. A keyed email digest and suppression timestamp remain so another signup cannot silently re-enroll you.
- Subscription: your stored Stripe subscription is canceled. Deletion does not create a proration invoice or an automatic refund.
- Support inbox: a person processes deletion of your support threads. Email-provider delivery records follow the provider’s retention policy.
Published stories and archives remain under your control on Instagram. Public instructor-image caches expire after 7 days; referenced cached photos are removed during account cleanup.
Limited records that remain.
Required invoices, tax records, and associated billing records remain with Stripe for accounting and legal obligations. Restricted database recovery copies may retain deleted data for up to 30 additional days; they are not used to serve the product, and we reapply completed deletion requests before restoring service.
We keep the email address only until our confirmation is accepted by the email provider, and a minimal deletion receipt for 30 days to verify cleanup. Deletion records and mailing-list suppression digests are not used as marketing audiences. More detail is in the privacy policy.
Cut access on
Instagram's side, too.
You do not need our help to revoke access: in the Instagram app, open Settings, then Website permissions, then Apps and websites, and remove the connection used for Dayposter (it may be listed under Upload-Post). Removing the authorized publishing app revokes its access. Do this any time, before or after emailing us; deletion on our side proceeds regardless.
A person answers.
hello@dayposter.com. Stopping posting without deleting anything is separate: use a stop link and confirm on the next page, or reply STOP and confirm the request sent to your account email. A publishing request already accepted by Instagram may finish.
Sleeping Bear Studio LLC, doing business as Dayposter